How quickly will I get my refund?

IRS will issue most refund within 21 days.

I’m counting on my refund for something important. Can I expect to receive it in 21 days?

Many different factors can affect the timing of your refund after we complete your return. Even though IRS issue most refunds within 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?

Some tax returns take longer to process than others for many reasons, including when a return:

  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
  • Needs further review in general

IRS will contact you by mail only when need more information to process your return.

I claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) on my tax return. When can I expect my refund?

According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects the earliest EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting at the end of February, if there are no other issues with their tax return.

What are the tax changes for this year?

For highlights of the tax changes for the current tax year, refer to the “What’s New” section of the following:

Will the IRS figure the amount of tax and credits for taxpayers?

Yes, if you choose, the IRS will figure your tax, the credit for the elderly or the disabled, and the earned income credit on your Form 1040EZ, Form 1040A, or Form 1040 provided that:

You file by the due date of your return (not including extensions) – April 15, for most people, and none of the 7 criteria listed in Chapter 30 of Publication 17. Additional Information: Tax Topic 552 – Tax and Credits Figured by the IRS

I'm concerned because my payment to the IRS has not cleared. What should I do?

Before contacting the IRS, first check with your financial.

If it’s been at least two weeks since you sent the payment to the IRS and your financial institution verifies that the check hasn’t cleared your account, call the IRS’s toll-free number at 800-829-1040 to ask if the payment has been credited to your tax account.

If the payment hasn’t been credited and your check hasn’t cleared, you may choose to place a stop payment order on the original check and send another payment. If you choose this option, the IRS won’t charge a dishonored check penalty.

See the Form 8546, Claim for Reimbursement of Bank Charges, for more information.
Payment methods:

  • IRS Direct Pay
  • Electronic Federal Tax Payment System (enrollment required)
  • Debit or Credit Card
  • Check or Money Order
  • Cash (at a retail partner)


Can I book an appointment online?

You can contact us here to book an appointment.

How long will it take?

Your appointment should be around 30 minutes.

I can't come in, can you still help me?

Yes, with our My Tax App. View details here.

What should I do if I made a mistake on my federal return that I've already filed?

We will help you prepare a amended return to include the missing or correct information.

I have a question?

Just give us a call or email.

Phone: 317-637-9696


You can also visit us at:
5901 E 38th St, Indianapolis, IN 46218


What's the difference between an exemption, credit and deduction?

Exemptions and deductions work the same way. They reduce your taxable income, which lowers your tax bill. For example, if you take a $1,000 deduction, and you’re in the 20% tax bracket, you could save $200 on your taxes. Or if you get a $3,800 exemption, that’s about $760 less in taxes. A credit deductions will also lower you taxable income and if it is a refundable credit it could result in a tax refund.

To qualify for head of household filing status, do I have to claim my child as a dependent?

Yes you must have a qualifying child or dependent. However, a custodial parent may be able to claim head of household filing status with a qualifying child even if he or she released a claim to exemption for the child.

What is the penalty amount if I didn’t have health insurance in 2017?

5% of your yearly household income. Only the amount of income above the tax filing threshold (around $10,400 for single filers, $20,800 for couples filing jointly, $13,400 for individuals filing as head of household) is used to calculate the penalty.
$695 per adult for the year and $347.50 if you are under 18. The maximum penalty per family using this method is $2,085.